Service policies

Cancellation and Refunds

Contact the owner through the contact page or your existing agreed communication channel, identifying the order. The owner reviews cancellation requests manually. Sending a request does not itself cancel work or issue a refund.

Payments are verified by the owner. Any agreed refund is handled manually, outside online checkout, and recorded separately. Changing an order status or correcting a payment record does not transfer money. Custom work follows its separately agreed price and timeline.

Cancellation eligibility, treatment of work already completed, refund amounts, timing, method, transaction fees and any applicable statutory rights need owner decisions and legal review. No refund guarantee or blanket no-refund rule is established here. Text-revision limits remain undecided and cannot be used as a finalized cancellation rule.

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